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Saturday, May 24, 2014

Thinking about building with Toll Brothers? Consider a different neighborhood to save $$

I happen to live in a neighborhood, Riverstone, that has a neighboring master planned community by the same developer. My master planned community is in 2 different cities - part of the neighborhood is in Sugar Land and the other is in Missouri City. If you anything about real estate then you know it is all about location, location, location. The neighboring community is in Missouri City just does not sound as sexy as Sugar Land when you say it out loud.

Several months after I moved in I decided to pay a visit to the Toll Brothers model in the next community - just because I felt like it. Well! As soon as I told the sales person that I had just purchased in Riverstone he gave me a list of reasons why I should have come and spoken to him first. So, since this community is in the less-sexy city, the builder throws in some perks to attract people to the community. The community itself is beautiful, but saying you live in Sugar Land has a certain 'je ne sais quoi.' I was informed that in that neighborhood, the model floor plan, the Sandhaven, comes as shown in the model. Say what?! Yes.

As far as my floor plan, the Vallagio, there was a $60k price difference between the communities when I signed my contract and the lots were a lot larger. In addition, the Vallagio in the less-sexy city comes with a pergola. The tax rate is also slightly less at 3.03% vs 3.3976%. Yes the difference is slight but if you consider the final price difference, then you could save yourself $2k/year.  For those of you who do not live in the Houston area, you are likely appalled that $2k could be saved by such a small tax difference. Houston area property taxes are ridiculous, but there aren't any state income taxes. On a house valued by the appraisal district to be $600,000, approximate taxes could be $18,000 without exemptions. That equates to an additional $1,500 per month; more if you escrow because a cushion is required. So take that into consideration.

With all the statements above, I do not regret choosing Riverstone because the location works better for me. If the floor plan is more important to you than the location or your commute to work, then consider finding a neighborhood where there base price is cheaper and more incentives are given. If location is more important, choice the location that you like and be willing to pay more.

Have a great Memorial Day Weekend!

Monday, May 19, 2014

Post-closing Toll Brothers experience

We closed on our home in October and we have truly been enjoying the past 8 months living in our new home and taking advantage of our the amenities in our new neighborhood.  Overall, we have been pleased with the finished product and I do like the method that Toll Brothers uses to submit claims for warranty issues. For now I will simply go over Toll Brothers' warranty claim process.

Claims are submitted at www.tollhomecare.com. The state and community are selected, then the log on information provided at closing are entered.



Once you log in, you select the type of issue (i.e. electrical) and then the area of the house experiencing the issue. After selecting those things you have the opportunity enter free text and elaborate further. You can enter several issues during one warranty request/inspection submission.





After you are done entering your requests, you submit it and a message is shown stating that you will be contacted shortly.

Voila!!!!  Your warranty request has been submitted. No speaking to someone on the phone. No visiting a sales office. No fuss.

I will post soon about our experience with Toll after submitting previous requests and will also share what he have had issues with.

Thanks for looking!