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Wednesday, July 9, 2014

Estimate for Covered Patio & Warranty claim list

Hello all and thank you for taking a look at my blog!

Last week we met with the designer from Texas Custom Patios to go over the design and see the final figures for the covered patio we would LOVE to add to our home.

The guy was very nice and went over the materials that would be used for our patio cover and what would be included with the price of our patio. So here are the details for what we wanted.  We wanted a covered 340 soft patio with attached composite shingle roof to match current roof. Stucco would be used to match our home as well with arches to match the rest of the exterior of our house. Pre-finished pine is to be used for the patio sealing. The company would install 2 ceiling fan connections, 6 can lights and necessary switches and the floor would be stamped concrete.

In addition to the standard covered patio we requested pricing for an outdoor kitchen to include granite counters and backsplash as well as appliances (grill, drawers, double side burner, fridge).

For the concrete area we have now we felt it would be a good idea to have a pergola installed constructed of stained Cedar.

If you have a weak heart, please stop reading now.

The total for the above-listed items came to --- (drum roll please)

$62,500

No covered patio for us. lol

At least not with this company.
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Now that everyone has been given smelling salts and returned to being conscious,  I'll give a little info on how the process is going with warranty claims.

In my previous post I showed how buyers submit warranty claims to Toll Brothers.  Almost 1 month ago I submitted the following claims:

  • missing electrical outlet in laundry room
  • door trim coming loose on front door
  • bubbling of one of the doors to the study
  • flashing on roof and 1 shingle lifting
  • Exterior trip chipped
  • Soffit light hanging
Honestly, the process is not easy despite me not having another process to compare it to. The online submission is easy, but afterward trying to coordinate with the all the trades is very challenging.  First someone from the warranty department contacts you, then the construction manager. Then they want to see the items in person (during the week). Then the trade companies contact you directly to schedule the repair. Toll Brothers should consider paying the companies a little extra to come out on weekends. Every person that we've had do warranty repairs did not work on weekends. This means that you have to take off from work to have a repair done. And if you cannot try to schedule different trades on the same day, that means more time missed from work.

So far only the electrician has contacted us and WE are being asked by Toll Brothers to supply them with the electrical plans so they can verify that there should have been an outlet on the long wall in the laundry room. I'm sorry -- but I thought the builder would have a copy of the electrical plans. 

I'll update as more repairs are made.